- Review your storage pricing and collect your packing supplies.
- We provide a supply kit that has 5 boxes and 1 roll of tape (you are not required to use our supplies).
- We only offer ONE size box and it is 18x18x24. If you need other sizes, we recommend ordering from Amazon.
- Pricing varies by University, please visit our help center to locate your Universities pricing and where to pick-up supplies > https://knowledge.uandss.com/knowledge
- Make sure you begin the packing process in a timely manner. It is important to have all of your belongings prepared before the designated pick-up time.
- Label all of your belongings with your first name, last name, and student I.D. We recommend putting it in two distinctive locations. If you're using the USS boxes, there are already two areas to write information.
- When it is time for pick-up, it is important that you gather all of YOUR belongings together to prevent any possible mix ups with your roommates items. Please do not hide any items in the closet or under the bed.
- Disclaimers:
- Tulane University on-campus students do not have to be present for pick-up, but it is important to separate your items from your roommates and to make sure they are in an obvious location for our team.
- Northeastern University on-campus students we kindly ask that you bring your items to our USS truck on your designated pick-up day. You will receive a specific time for when all items are expected to be downstairs, which will be communicated via text & email two days prior to your scheduled pick-up day.
- Disclaimers:
Boxes: To ensure the safety of your belongings during transportation, we kindly ask that you refrain from folding your boxes shut. Instead, please securely pack all items within the box and make use of heavy-duty packing tape (which is provided with your packing supply kit). This will effectively prevent any items from falling out during transportation.
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- Boxes also have a weight limit of 50lbs, so please be mindful when packing items inside.
Plastic Totes (any type): Make sure to utilize these and pack some of your items inside, but avoid the temptation to tape multiple bins together or overpacking. Please take the time to securely tape the drawers/lids shut! If you choose to store these types of totes without personal items inside, you will still be charged for the item, so please pack wisely.
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- Totes also have a weight limit of 50lbs, so please be mindful when packing items inside.
Examples:
Mirrors: USS won't be able to cover any damages to your mirror if you do not take the time to securely wrap it with plastic wrap or bubble wrap, so please make sure it has some extra protection. USS does not provide bubble wrap or plastic wrap for your belongings.
Electronics: If you do not take the time to securely wrap your electronics with plastic wrap, bubble wrap, or store them in a box, USS won't cover any damages. We always suggest ordering a properly sized boxed on Amazon to make sure your item is packed snugly! USS only offers one box size which is 18x18x24.
Furniture: USS does not provide bubble wrap or plastic wrap for your belongings. Therefore, if you plan to store furniture, we highly recommend purchasing protective wrap from Amazon to ensure extra safe transportation.
Rugs/Mattress pads: Roll up your rugs and/or mattress pads and tape them securely. To keep them clean and in pristine condition, we recommend putting them in some sort of bag.
Metal or Plastic shelving: If the shelf was assembled, we encourage you to take it apart. We understand that it may be inconvenient, but it is important to ensure the item remains undamaged during transportation ad that yo can continue to use it throughout your college years.
Minifridges: This item does not have to be put inside of a box! Please make sure to give your fridge a good clean, defrost it properly, and tape the doors shut before pick-up. Remember, if the unit isn't cleaned out properly beforehand, we will not be held responsible.
Liquids: Do not pack any liquids inside of your items please! If liquids are packed with your items, there is a risk that they could leak and damage your belongings. Additionally, please note that we cannot accept insurance claims for any items that are damaged as a result of liquid spills.
- Please be mindful to distinguish between the scheduled pick-up date for your items and the date you intend to collect your packing supplies. We offer a variety of dates for picking up packing supplies, and you do not need to schedule an appointment for this.
- Fee involved: $40.00 - $75.00
- It is important to be prepared before your scheduled storage pick-up date and time frame to avoid additional charges. When our team arrives to collect your belongings, it is expected that all items are properly organized and ready for pick-up.
- Fee involved: $40.00 - $75.00
- Packing liquids inside of your boxes, suitcases, totes, or duffel bags is not recommended. Please be aware that we do not provide insurance coverage for items that are damaged by liquids. This can be reviewed in the Terms and Conditions, Section 2: Insurance.
- Don't go overboard with packing your items. We totally understand that you want to fit in as many items as possible. However, if your box, tote, suitcase, trunk or duffel bag exceeds 50lbs, you will be charged a $100.00 overweight fee + the storage cost of the item. In such cases, it is more cost effective to store your belongings in two separate boxes instead.
- It is important to be prepared before your scheduled storage delivery date and time frame to avoid additional charges. When our team arrives to deliver your belongings, it is expected that someone is already there and ready to accept the items.
- Fee involved: $40.00 - $75.00