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Housekeeping Terms and Conditions

Housekeeping is a bi-weekly service. The students will receive a full semester schedule upon placing an order for the service. Service includes a full cleaning of toilet, shower stall, tiled surfaces, water fixtures, floors, and one sink unless an additional sink is purchased. (Additional sink can be purchased for $49). 

  • All personal items are REQUIRED to be removed from the restroom in order for us to clean. If personal items are left out, housekeepers will not clean and it will be considered an automatic forfeit of the cleaning that week.  
  • If the student is sleeping, the crew will ask to proceed. If the student denies, it is considered an automatic forfeit of the cleaning. 
  • If the student forfeits 3 or more cleanings in a row, they run the risk of forfeiting the opportunity to continue the service for the remainder of the said semester. It is the student's responsibility to call and cancel the service.

A refund will not be issued and rescheduling is not available for any forfeited cleanings. 

We must be notified within 72hrs after a scheduled cleaning of any issues. Once cleanings begin, refunds are deducted $43 per cleaning. All Spring Semester Housekeeping plans are automatically rebilled the first week of January unless our office is contacted in advance to cancel. 

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